ECCTIS Ltd

Current Vacancies

GRADUATE INFORMATION OFFICER
– Fluent in one of the foreign language combinations shown

Organisation: UK NARIC

Location: Cheltenham

Starting Salary: £22k, plus benefits

Hours: 8:30am - 5:00pm or 9:00am - 5:30pm

UK NARIC is the UK’s National Agency responsible for providing information and expert advice on international qualifications and skills.  Do you have what it takes to work in a challenging and busy environment, dealing with international enquiries and helping people hoping to fulfil their academic and occupational ambitions?  If so, we would like to hear from you.

You must be educated to degree level and have fluent verbal and written language skills in English and Fluent in one of the following foreign language combinations.

  • French, preferably with another foreign language
  • Romanian, speakers of Hungarian and Lithuanian also considered
  • Spanish, preferably with another foreign language
  • Swedish/Danish/Norwegian
  • Arabic, preferably with another foreign language
  • Italian with another foreign language

Experience as a teacher or trainer would be an advantage.

Job Role:

Your main role will be processing enquiries from individual applicants and member organisations, and answering questions on the phone and in writing.

Responsibilities:

Principally, as a member of UK NARIC Information Services Group:

  • assisting with the international qualifications recognition process;
  • developing knowledge of overseas education and the UK education system;
  • maintaining a professional telephone enquiry service;
  • assisting with the delivery of training; and
  • a range of other administrative tasks

Person Specification

Essential Desirable
Qualifications
A Bachelor, Postgraduate, or Masters’ degree from a UK University Other professional qualifications
Skills/Attributes
Excellent interpersonal, verbal and written communication skills A thorough understanding of UK and international education systems
Fluent verbal and written language skills in English minimum level acceptable IELTS 6.5
Italian with another foreign language skills in
- French, preferably with another foreign language
- Romanian, speakers of Hungarian and Lithuanian also considered
- Spanish, preferably with another foreign language
- Swedish/Danish/Norwegian
- Arabic preferably with another foreign language
- Italian with another foreign language
Meticulous attention to detail and the ability to time manage and organise work efficiently to meet set targets Experience in a customer service role
Motivated, positive and enthusiastic with a flexible approach Presentation skills
Excellent team working skills
Experiences
IT literate, particularly with regard to Word, Excel and data input to information databases IT Literacy in Microsoft PowerPoint and CRM
Experience of working successfully to deadlines and high quality standards Experience as a teacher or trainer

Applications MUST be submitted in the Europass CV format, with a covering letter and details of two referees.

Interview Venue: UK NARIC, Suffolk House, 68-70 Suffolk House, Cheltenham, Glos. GL50 2ED

Please note:
We do not conduct interviews or selection testing remotely.
Applicants MUST hold a current permit or visa showing their right to work and reside in the UK on a permanent basis.


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ECCTIS Ltd

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